Privacy Policy

We have created this Privacy Policy for DEW HVAC Training Services Center, LLC to demonstrate our firm commitment to protecting the personal information of our students, partners, and visitors. Your privacy is of utmost importance to us, and this policy is designed to help you understand how we collect, use, and safeguard your information, helping you make informed decisions when engaging with our website and services. This Privacy Policy will be regularly assessed and updated in response to new technologies, business practices, and customer needs.

What Information Do We Collect? When you visit our website or participate in our programs, we may collect two types of information: personal information that you voluntarily provide on an individual basis, and general website usage data collected on an aggregate basis.

1. Personal Information You Choose to Provide: This includes information such as your name, contact details, and information about your educational background and qualifications. If you choose to communicate with us via email, we may retain the content of your emails, as well as your email address and our responses, under the same protective measures we apply to all electronic communications.

2. Website Use Information: Like many websites, we use cookies and server log files to collect general data about how our website is used. This includes details like the time and date of visits, pages viewed, time spent on the site, and referring websites. Cookies, small text files with unique identifiers, help us recognize you during return visits and optimize your browsing experience. Cookies cannot retrieve any other data from your hard drive or transfer viruses. You can choose to disable cookies in your browser, though this may impact certain site functionalities.

How Do We Use the Information You Provide? We use personal information for purposes such as managing our training programs, providing requested services, processing payments, monitoring website use, and improving our service offerings. We may also use this information to notify you about program updates, services, and special offers. Additionally, aggregate data may be shared for purposes of analysis or improving site usability, though no personally identifiable information is shared with third parties, except as required by law.

IP Addresses: Each time you connect to the Internet, your computer uses an IP address, which is automatically collected as part of traffic data to facilitate your website requests. This data helps us analyze site traffic and usage patterns.

 Advertisers: In some instances, our website may display advertisements from affiliated or partner programs. You will always have the option to opt in to share information with these partners, and we mark advertisements accordingly. We may receive a fee from these affiliates for information shared with your consent.

Access and Correction of Your Information: You may request access to or correction of your information by contacting us at the usual address. We respect your rights to view or update your personal information in our records.

Legally Compelled Disclosure of Information: We may disclose your information if we believe it is required by law or necessary to protect our legal rights, identify individuals violating our Terms of Service, or ensure the safety of our users and the public.

Linked Websites: Our website may include links to other websites. We are not responsible for the practices or content of linked sites, and once you leave our site, our Privacy Policy no longer applies. Please review the privacy policies of other sites before sharing personal information.

Embedded Content: Articles or pages on our site may include embedded content, such as videos or articles, from external websites. This content behaves as if you are visiting the external site, and it may collect data, use cookies, or monitor your interactions.

Your Consent: By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy. We reserve the right to modify this policy, and any updates will be posted here. Rest assured that changes will not materially alter our commitment to your privacy without prior consent.

Data Security: Your information is stored securely in the United States, and we employ physical, electronic, and managerial procedures to protect against unauthorized access, maintain accuracy, and ensure appropriate use of your information.

Choice/Opt-In/Opt-Out: We provide options to unsubscribe from communications at any time. Once you unsubscribe, we will discontinue sending you the selected communications as soon as possible.

Surveys & Contests: Occasionally, we may conduct surveys or contests. Participation is voluntary, and any information collected, such as contact information, is used for notifying winners or analyzing survey responses to improve our services.

Note on Children: Children under 14 may not use our services unsupervised, and we ask that they not submit personal information. Minors may use the site only with parental consent and guidance.

Changes in Ownership: In the event of a change in ownership or acquisition of DEW HVAC Training Services Center, LLC, your information may be transferred as part of the business assets.

Policy Modifications: This policy may be updated from time to time, and significant changes will be communicated to those who have given permission to be contacted. Rest assured, we will not use previously collected information in a manner materially inconsistent with this policy witho